Review – An Honest Online Shopper Review

by Aishwarya

The Online Shopper- Review of

The crowd, the grime, the heat! Who wants to go out and shop when you can do that from the comfort of your home? Well, here’s a review of an online shopping portal that offers natural and handmade bathe and wellness products –

About Soulflower:

Soulflower is an online shopping portal, which exclusively stocks and sells Soulflower products. They have an assortment of bath and wellness products ranging from soaps and cleansers to massage oils and moisturizers. All the products sold on their site are made of 100% natural ingredients and do not contain any artificial chemicals. Review And How To Shop:

The design of the Soulflower website reflects the products they sell! The site looks very organic and pleasing and the pink color scheme is lovely. The homepage has a slideshow of all the offers they have running at present, along with the coupon codes. The products they offer are divided into various categories and shoppers can browse each category to select the products they like. Do check out the gift section – It contains lovely gift options of different flavors and aromas such as lavender, jasmine, etc.

Shoppers can also search for products by name or ingredient (such as tea tree, aloe vera, etc) and the search results will list all products containing that specific ingredient. This is a very useful feature for those who are looking for a specific natural ingredient. One thing I found while browsing the site was that there were several technical glitches – some of the pages did not load properly and sometimes the search tab did not work! Being an online shopping portal, I think they should be really careful about these things as it affects the user’s shopping experience.

Once you click on a product, the website provides the description, ingredients and health benefits of the product along with ratings and reviews of people who have used it. Once you select the “Add to bag” option, the shopping cart gets automatically updated. When you have added all the products you wish to purchase, you can “checkout” your cart. If your purchase is eligible for any discount, a pop-up will automatically appear giving the discount information and coupon code that has to be applied.

The site has several payment options including payment by card, PayPal and Cash on Delivery. The site awards “Soulflower Points” for every purchase, which can be redeemed against future purchases. Sadly, Cash on Delivery orders are not eligible for Soulflower Points! I don’t understand the reason behind this and hope they change it immediately. Soulflower provides free shipping on all orders above Rs.450.

My Shopping Experience with Soulflower:

I have been dying to try out organic handmade soaps for a long time and so ordered two soaps – Sexy Strawberry and Go Mangoes (sounds yummy right?) from their site. I had a couple of questions about the storage of these soaps and used their online chat to clear these doubts. The Soulflower support personnel were very friendly and answered all my questions satisfactorily. I opted for the Cash on Delivery payment option and was charged Rs.50 additionally for shipping.

My package was delivered 5 days after I placed my order. It was packaged in a sturdy cardboard container, which contained my invoice as well. I was a little disappointed with the packaging as it was very basic and the products I bough were quite expensive. It would be nice if Soulflower could spruce up their packaging. That said, both the soaps I ordered arrived in excellent condition. The package also had a gift coupon printed on it- this would definitely encourage shoppers to make future purchases.

Would I Shop At Again?

Yes, I would. There are a lot of interesting and unique organic products on offer that I would like to explore. The site is easy to navigate and has several convenient payment options, not to mention their excellent customer support.

Have you ever shopped online on How was your experience? Please do share your thoughts with us in the comments section below!

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